Article ID : 00016434 / Last Modified : 04/27/2017

I Forgot or Lost My Home Network Wireless Security Key or Password

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If you lost or forgot your security key or wireless home network password, check the bottom or side of the router for a sticker that lists the default password. If your router doesn't have a default password listed on the device, check the router manual. Otherwise, use a computer to find a forgotten security password or passphrase for your wireless connection .

If you still can't find the password, contact the router manufacturer or your Internet Service Provider (ISP) for support.