Article ID : 00021210 / Last Modified : 06/04/2014

The SteadyShot indicator blinks and an ERROR icon that looks like a hand appears.

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If an error occurs with the SteadyShot feature, the SteadyShot® indicator may blink and the LCD screen or viewfinder will display the following icon:


Follow the steps below to resolve this issue.

  1. Turn off the camera
  2. Remove the battery.
  3. Allow the camera to remain without power for 1 minute.
  4. Reinsert the battery.
  5. Turn on the camera.

The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.


For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.