Article ID : 00023422 / Last Modified : 04/01/2019

My A/V Receiver has Poor or No Radio Reception

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Check the radio reception after you complete each procedure. If you need model-specific information to complete any step, check your manual.  Manuals are posted on your model support page.  

  • Verify that the A/V receiver is set to Tuner.
  • Make sure to select the FM or AM input.
  • Make sure that your device has an antenna connected to it.
    • Connect the supplied FM wire antenna (75 ohms) to the Coaxial port.

      Coaxial port

    • Connect the supplied AM antenna to the AM ANTENNA terminal.

      AM Antenna

  • Preset the tuner stations.
  • Extend the antenna away from your device to receive better reception.
  • Set the volume to an audible level.


  • If the signal strength of stations are too weak, use direct tuning instead of automatic tuning.
  • The warranty for your device doesn't cover signal reception issues.
  • In rural areas, the supplied antenna may not receive stations clearly. In these cases, use an optional antenna that provides a larger reception range. Check your local electronics retailer for such antenna.