Article ID : 00060947 / Last Modified : 02/08/2018

There is no sound when playing back MP4 movies on a device compatible with MPEG-4.

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MP4 movies recorded with the Audio Format set to Linear PCM may not play back properly even on a device compatible with MPEG-4. Check the specifications in the operating manual or contact the manufacturer of your MPEG-4 device for details. Operation is not guaranteed for all devices available on the market.

If you are using a computer the movie files and audio files recorded with the camcorder can be imported, played back, and edited by downloading and installing MVR Studio. You can also use PlayMemories Home™ software.

NOTE: PlayMemories Home does not support the playback and editing of WAV files.