Article ID : 00084369 / Last Modified : 05/22/2014

A stopped or an unresponding error appears when the SD card is taken out of the Digital Paper System.

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The error Reader Pro is not responding or Reader Pro has stopped unexpectedly. Please try again will appear if the SD memory card is removed while a PDF file on the memory card is being viewed or a folder on the file is being accessed.

In order to avoid this error and possible data corruption or information loss, avoid removing the SD card while viewing a document or file on the SD card is open.