Article ID : 00084369 / Last Modified : 07/23/2019Print

A stopped or an unresponding error appears when the SD card is taken out of the Digital Paper System.

    The error Reader Pro is not responding or Reader Pro has stopped unexpectedly. Please try again will appear if the SD memory card is removed while a PDF file on the memory card is being viewed or a folder on the file is being accessed.

    In order to avoid this error and possible data corruption or information loss, avoid removing the SD card while viewing a document or file on the SD card is open.