Article ID : 00151856 / Last Modified : 06/20/2016

The Digital Paper System is freezing or is not responding.

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Try the following when the Digital Paper System freezes or is not responding:

  • Turn off and on the Digital Paper System.
  • If the Digital Paper System is still not responding, turn it off and remove the SD card and turn it back on.

    NOTE: If Digital Paper System responds, try using a different SD card.

  • If the issue is still not resolved, reset the Digital Paper System .