Article ID : 00103626 / Last Modified : 12/27/2016

The Self-diagnosis display (error code) such as E:62:11 and E:62:12 appears.

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These error codes appear when the Self-diagnosis function works.

As the camcorder is equipped with Balanced Optical SteadyShot, these errors may appear if excessive force is applied to the lens while the power is on. The protection of the lens driving circuit may be activated and the error codes may be displayed.

If the error codes appear on the self-diagnosis display, remove and reinsert the battery to cancel the error.

NOTE: When cleaning the lens, use a soft cloth to wipe the lens and be careful not to apply force to it.