IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
If you can't access network services (such as the Google Play™ Store, Movies & TV, or the YouTube™ app) on your BRAVIA™ TV, make sure it has an active internet connection and confirm that the date and time are set.
- Check the network status. The steps may vary depending on the version of the operating system (OS).
- Set the Date & time correctly.
- Search/Voice Search
- Voice Actions
- Backdrop (screen saver with scenic pictures)
*Android, Google Play and YouTube are trademarks of Google LLC.