Article ID : 00135506 / Last Modified : 05/21/2019

How do I set a PIN code for my TV?

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You can use these instructions to set a PIN code for the first time to use for parental lock settings for broadcasts, streaming channels, and other sources. The instructions to cancel or reset a PIN code is different with each feature.

Before you start

Steps to set a PIN code

 The instructions may differ depending on the source. If you need model-specific instructions, check your manual. Manuals are posted on your model support page.

ATSC

You can configure the parental lock settings for broadcasts, streaming channels, and other sources on Android TV™ models released in 2017 or after in the United States or Canada.

  1. On the supplied remote control, press the HOME button.
  2. Select Settings icon Settings
  3. Under the Personal category, select Parental lock.
  4. Select PIN Code.
  5. Set your desired 4-digit PIN code

Note: If you forgot your PIN code, enter the master PIN code for your TV.

Broadcast Channels

  1. On the supplied remote control, press the HOME button.
  2. Select Settings icon Settings.
  3. Under the Personal category, select Parental lock (Broadcast).
  4. Select PIN Code.
  5. Set your desired 4-digit PIN code.

Note: If you forgot your PIN code, enter the master PIN code for your TV.

Streaming Channels

This function is only available if you connect the TV to the internet and install specific apps.

  1. Press the HOME button.
  2. Select Settings icon Settings.
  3. Under the Personal category, select Parental lock (Streaming channels).
  4. Set your desired 4-digit PIN code.

Note: If you forgot your PIN code, perform a factory data reset on your TV. If your TV asks for a PIN code, enter the master PIN code.  

Restricted Profile

  • Set a PIN code for the first time:
    1. Press the HOME button.
    2. Select Settings icon Settings.
    3. Under the Personal category, select Security & restrictions.
    4. Select Restricted profile or Create restricted profile.
    5. Set a new PIN.
    6. Re-enter new PIN.
    7. If there is an app that you want to set as exempt, select the app and set it to Allowed.
    8. Press the BACK button to return
    9. Select Enter restricted profile.
  • PIN code is already set:
    1. Press the HOME button.
    2. Select Settings icon Settings.
    3. Under the Personal category, select Security & restrictions.
    4. Select Restricted profile.
    5. Select Enter restricted profile.

Note:

  • A PIN code is required to exit the Restricted profile mode or delete information from your profile while not in the Restricted profile mode.
  • If you forget your PIN code: