Article ID : 00142479 / Last Modified : 07/23/2019

How to retrieve the network services on a Blu-ray Disc player.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    1. Make sure that the Blu-ray Disc® player is connected to an active network connection .

      NOTE: To verify that you are connected to the Internet, follow the steps below.

      1. Using the supplied remote control, press the HOME button.
      2. On the HOME menu, select Setup.
      3. Under the Setup menu, select Network Settings.
      4. Under Network Settings, select Network Connection Diagnostics.

        NOTE: Make sure the Internet connection is OK.

    2. Using the supplied remote control, press the HOME button.
    3. In the HOME menu, select Featured Apps.

      NOTES:

      • After selecting Featured Apps, it will start retrieving the network services.
      • Alternatively, the Update Services icon may appear in the HOME menu when new network services are available on the server. If this icon is appears, press ENTER button to start the update.