Article ID : 00159401 / Last Modified : 01/18/2017

The same song is repeated when using the Shuffle feature on the Walkman.

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Issue:

The NW-E390 series Walkman® Shuffle function will not work (i.e., the playback pattern repeats) if the folder being played has more than 127 songs.

Solution:

Download and install the latest software update. Downloads are posted on your model support page.