Article ID : 00183942 / Last Modified : 11/17/2017

Can't Complete the Firmware Update on My Car Stereo

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Update Failed or Press the reset button to finish the update appears on the XAV-AX100 car stereo's display. The update stops at 50% and stuck in a reboot loop with a gray screen.


Check if you can update the firmware of your device after completing each step:

  • Follow the online update instructions carefully. Downloads are posted on your model support page.
  • Make sure the update folder is in the root directory of the USB storage device.
  • Try to download the update on a different USB storage device.