Article ID : 00224956 / Last Modified : 04/18/2019

The TV Program Guide or Title List doesn't display when watching from an external device

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IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

The TV program guide or recorded title list is not displayed even if you press the GUIDE or TitleList button while watching from an external device (cable box or set-top box). If BRAVIA Sync is on or if you are using the IR Blaster, pressing the GUIDE or TitleList button on the TV remote control will send that signal to the external device. Therefore, depending on the specifications of the connected device, the program guide or recorded title list of the connected device may be displayed.

Note: For TVs other than the XBR A9F and Z9F series: In previous specifications, if you pressed the GUIDE or TitleList button on the TV remote control while BRAVIA Sync is on or using an IR Blaster, the TV program list or recorded title list was displayed.