Article ID : 00226310 / Last Modified : 03/29/2019

Noise Canceling feature turns off after a few minutes

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The Noise Canceling feature of your Bluetooth® headphones is initially set to automatically turn off after five minutes. You can change the Automatic Power Off setting in the Headphones Connect app from 5 minutes to 30 minutes, 1 hour, or 3 hours or, if you want Noise Canceling to stay on all the time, tap Do not turn off.