Article ID : 00228333 / Last Modified : 06/17/2019

When watching video from a device connected using the HDMI 4 port, video switching is slower than when using other HDMI inputs.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Note: This article applies to United States, Canada, Brazil, and Latin America except for Colombia.

    Depending on the connected device, when using the HDMI® 4 port it may take more time to display video content and video switching may be slower. To avoid the issue, connect the device using a different HDMI port on the TV. For additional details regarding the HDMI 4 port, refer to the TV Help Guide. Manuals are posted on your model support page.