Article ID : 00227866 / Last Modified : 09/23/2020

How do I play 8K photos and videos on my 8K TV?

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    8K photos

    Use the Media Player app to display 8K photos from a USB storage device or a network drive.

    8K videos

    Follow these steps to play back 8K video from a compatible HDMI® device:

    Note: For Z8H_ZH8 series: some HDMI devices that output 8K signal require an HDMI cable that supports 48Gbps, use an Ultra High Speed HDMI cable.

    1. Connect your 8K compatible device to the HDMI 4 port using a Premium High-Speed HDMI cable.
    2. Enable Enhanced format (8K).
      1. On the remote control, press the HOME button.
      2. Select Gear iconSettings.
      3. Select Watching TV.
      4. Select External inputs.
      5. Select HDMI signal format.
      6. Select HDMI 4 (8K).
      7. Select Enhanced format (8K).
    3. Play and view your 8K video.