Replace the cable with the supplied USB cable and make sure it's firmly seated in the charging port of your speaker.
Note: Not all models are supplied with a USB cable. Check your speaker manual for model-specific information.
Manuals are posted on your model support page.
Does the CHARGE indicator light up?
- Yes, the CHARGE indicator lights up.
- The previous cable was damaged or incompatible with your speaker.
- No, the CHARGE indicator doesn't light up.
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