Article ID : 00255246 / Last Modified : 12/08/2020

HIGH POWER DEVICE, PLEASE DISCONNECT USB message appears on TV screen

    12/04/20:  Firmware update version v60214 is now available for this issue.

    • The automatic update is released on a staggered schedule so it may take a week or so before it is sent to your TV.
    • If you don’t want to wait for the automatic update, you can download the update from the downloads  page for your TV model and manually install it.