Article ID : 00011542 / Last Modified : 09/06/2013

I forgot the 4-digit code to unlock my Reader Digital Book.

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If you forgot your 4-digit code, the only option is to do a hard reset and erase all the content on the Reader™ Digital Book. Follow the steps below if you do not know this code and need to do a hard reset:

The steps to do a hard reset vary by model. Select your model from the list: