Article ID : 00016624 / Last Modified : 09/26/2018

Information about the TV possibly getting too hot and overheating

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IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

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It has come to our attention through reports in Japan that in rare cases a particular component in the TV models listed below may be damaged. As a result, overheating may occur and cause a hole in part of the TV cabinet ceiling.

  • KDL-40V3000
  • KDL-40VL130
  • KDL-40W3000
  • KDL-40WL135
  • KDL-40XBR4
  • KDL-40XBR5

Sony is offering all customers of the affected models a free evaluation and repair program for the covered product. Visit this website to schedule an appointment to have a dedicated service technician perform an evaluation.