Information about the TV possibly getting too hot and overheating
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
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It has come to our attention through reports in Japan that in rare cases a particular component in the TV models listed below may be damaged. As a result, overheating may occur and cause a hole in part of the TV cabinet ceiling.
Sony is offering all customers of the affected models a free evaluation and repair program for the covered product. Visit this website to schedule an appointment to have a dedicated service technician perform an evaluation.