Article ID : 00016624 / Last Modified : 09/26/2018

Information about the TV possibly getting too hot and overheating

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    IMPORTANT: Please see our

    for complete information about this issue.

    It has come to our attention through reports in Japan that in rare cases a particular component in the TV models listed below may be damaged. As a result, overheating may occur and cause a hole in part of the TV cabinet ceiling.

    • KDL-40V3000
    • KDL-40VL130
    • KDL-40W3000
    • KDL-40WL135
    • KDL-40XBR4
    • KDL-40XBR5

    Sony is offering all customers of the affected models a free evaluation and repair program for the covered product. Visit this website to schedule an appointment to have a dedicated service technician perform an evaluation.