Article ID : 00017126 / Last Modified : 03/30/2021

The battery door will not close or will not stay closed.

    Troubleshoot this issue by doing the following:

    • Make sure no foreign matter such as sand, hair, or dirt is inside the area of the battery cover.
    • Make sure that the battery is inserted properly and not backwards.

      NOTE:  The metal contacts on the battery should be aligned with the metal conductors inside the battery compartment.

    If the issue is still unresolved, service may be required.Go to Product Repair.