Article ID : 00118539 / Last Modified : 08/31/2017

Voice Recognition Doesn't Work If I Press the Microphone Button on My Remote Control

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The voice recognition function won't work or the Search box won't appear in certain displays or setup screens on your Android TV™ when you press the Microphone button on the remote control. This is normal operation in the situations listed in the table. The target features are subject to change.

2015, 2016, and 2017 Models

2015 and 2016 Models Only

2017 Models Only

Sony Legal Initial Setup During Initial setup except when you perform Initial setup from your TV's menu
Discover Contents of the Help Guide System WebView licenses
Action Menu PlayStation™ Video
Help screen of PlayMemories Online™ within the Album app PlayStation Now store
Login screen of PlayMemories Online within the Album app Google Cast™ for YouTube™ app
Google® Privacy Policy
Google Terms of Service
Google Open Source Licenses
SONY ID (Sony® account registration screen)
NetAD (from DUX)
NetAD (from Sony Select)

Note: Check your manual for model-specific information. Manuals are posted on your model support page.

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