Article ID : 00110933 / Last Modified : 08/19/2019

My TV doesn't respond to voice commands using the remote control

    Check your remote for the Mic button

    Make sure the remote control has a microphone mark on the upper hand corner or a mic button. The microphone mark indicates that the remote control supports voice recognition.

    Remote Mic

    • A (2015 Android TV™ Touchpad Remote Control)
    • B (2016 or later Android TV Remote Control)


    Common reasons voice commands won't work

    The TV isn't connected to the internet.

    The voice command isn't clear.

    The remote control isn't paired with the TV.

    If voice commands don't work after a TV software update or after the remote has been replaced, unpair and pair the remote control to your TV.

    What if the remote control doesn't have a Mic button?

    There are two alternatives to using the voice recognition function of the TV.

    Related info

    Voice recognition doesn't work when I press the Mic button on the Touchpad Remote Control

    *Android and Android TV are trademarks of Google LLC.