Article ID : 00198062 / Last Modified : 08/21/2018

The Display Screen or Home Screen is Dark While Watching HDR Content

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

The screen display and Home screen of your Android TV™ may be darker because of the difference in the brightness of HDR videos and conventional videos.

Non-TRILUMINOS™ Display TVs

The dispaly screen and Home screen of non-TRILUMINOS display TVs like the XD75xx_X75xxD Series, XD70xx_X70xxD Series, and the SD80xx_S80xxD Series sometimes goes darker. This is normal and not a malfunction of the TV.

TRILUMINOS Display TVs

If the HDR mode is set to ON, change it to Auto:

HDR content from video apps like YouTube™ internet video app

HDR content from the Google Play™ store

HDR content from an external HDMI® device