Article ID : 00178117 / Last Modified : 05/01/2019

My OLED TV switches to screen saver mode

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This occurs when your OLED TV is idle for a certain period of time to protect the panel from image retention. Follow the steps to change the screen saver run time depending on the operating system of your TV:

    Android™ 7.0 Nougat or Later

    1. On the supplied remote control, press the HOME button.
    2. Select Settings Icon Settings.
    3. Select Screen saver.
    4. Select When to start.
    5. Select from the following:
      • 5 minutes
      • 10 minutes
      • 15 minutes
      • 30 minutes
      • 1 hour

    Android 6.0 Marshmallow

    1. Press the HOME button.
    2. Select Settings.
    3. Under TV category, select Daydream.
    4. Select When to daydream.
    5. Select from the following:
      • 5 minutes
      • 10 minutes
      • 15 minutes
      • 30 minutes
      • 1 hour

      Note:

      • The screen saver stops and returns to the previous screen when you operate the remote control.
      • We recommend setting the run time to 5 minutes to avoid image retention and extend the OLED panel life.