Article ID : 00175308 / Last Modified : 03/22/2018

What Does the Panel Refresh Do on My OLED TV?

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

What Is It?

Panel refresh automatically runs to adjust the uniformity of the OLED TV screen when you use it for long periods of time. A message appears on the screen to Refresh the TV Screen when you turn off your TV with the remote control.

You can also perform it manually when image retention is noticeable or you see the message Panel refresh did not finish….

WARNING! Don't perform Panel refresh more than once a year as it may affect the panel's useable life.

Run a Manual Panel Refresh

  1. On your remote control, press the HOME button.
  2. Select Settings.
  3. Under the TV category, select Picture & Display.
  4. Select Expert panel settings.
  5. Select Panel Refresh.

Note:

  • Due to the characteristics of the materials in Organic EL displays, pixels may degrade and unevenness may become apparent on the screen.
  • This takes about one hour to complete.
  • A white line may appear on the screen during the refresh, this isn't a malfunction of the TV.
  • Will only work when the room temperature is between 50ºF and 104ºF (10ºC and 40ºC).