Article ID : 00179975 / Last Modified : 10/27/2017

The Walkman Player Doesn't Turn On

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

Solution

Connect the Walkman® player to a computer or AC adapter and charge it for about ten minutes. If the issue persists, restart the player.

Charging

A: Charge lamp
B: USB cable


Note:

  • The charge lamp lights up in red as soon you connect the player to a computer or AC adapter.
  • The player's screen may not turn on if the battery level is insufficient.
  • Wait approximately ten minutes for the player to turn on and it will automatically enter the standby mode.

Restart the player if it doesn't turn on in approximately 10 - 20 minutes after the charge lamp lights up in red.