Article ID : 00183161 / Last Modified : 10/23/2017

Battery on the Digital Paper Drains Quickly

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    A fully charged battery can last one to two weeks (depending on usage, particularly how often Wi-Fi is used). The battery may drain quicker due to the following reasons:
    • The battery didn't charge completely.

      Note:

      Press the (home) button to display the battery icon in the top right corner of the home menu. When the icon changes from charging to 100%, the battery is fully charged.

    • The Digital Paper was used in a location where the temperature is lower than 5 °C (41°F). This is not a malfunction.
    • The Digital Paper is in sleep mode.

      Note:

      Turn the power completely off when not in use.

    • If the Digital Paper is powered off and not used for an extended period of time, the battery will drain. Charge the Digital Paper before use.
    • Turn off the Wi-Fi function when the network features aren't being used.
      1. Press the home button.
      2. Tap Settings.
      3. Tap Wi-Fi to remove the check mark.
    • Turn off the Bluetooth function when you aren't using it.
      • Press the home button.
      • Tap Settings.
      • Tap Bluetooth to remove the check mark.
    • If your Digital Paper is connected to a computer that is in sleep mode, standby mode, or hibernation, the battery will drain without charging. Make sure that the computer doesn't enter a sleep or hibernation mode.
    • Battery life varies depending on frequency of use, device settings, and usage environment. Under the following conditions, the battery will drain more quickly.
      • Frequent handwriting.
      • Frequent highlighting.
      • Frequently searching for documents.
      • Displaying documents which contain large image files.
      • Using the Digital Paper while Wi-Fi is set to On or setting up the Wi-Fi connection to remain connected during sleep mode.
        • Selecting Wi-Fi Settings within Settings.
        • Then leaving the display on Saved Network List.
    • Using the Digital Paper while Bluetooth is set to On or setting up the Bluetooth connection to remain during sleep mode.
    • Avoid laying the stylus across the surface of the display: doing so can drain the battery at a high rate (five times).