Article ID : 00183161 / Last Modified : 10/23/2017Print

Battery on the Digital Paper Drains Quickly

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    A fully charged battery can last one to two weeks (depending on usage, particularly how often Wi-Fi is used). The battery may drain quicker due to the following reasons:
    • The battery didn't charge completely.


      Press the (home) button to display the battery icon in the top right corner of the home menu. When the icon changes from charging to 100%, the battery is fully charged.

    • The Digital Paper was used in a location where the temperature is lower than 5 °C (41°F). This is not a malfunction.
    • The Digital Paper is in sleep mode.


      Turn the power completely off when not in use.

    • If the Digital Paper is powered off and not used for an extended period of time, the battery will drain. Charge the Digital Paper before use.
    • Turn off the Wi-Fi function when the network features aren't being used.
      1. Press the home button.
      2. Tap Settings.
      3. Tap Wi-Fi to remove the check mark.
    • Turn off the Bluetooth function when you aren't using it.
      • Press the home button.
      • Tap Settings.
      • Tap Bluetooth to remove the check mark.
    • If your Digital Paper is connected to a computer that is in sleep mode, standby mode, or hibernation, the battery will drain without charging. Make sure that the computer doesn't enter a sleep or hibernation mode.
    • Battery life varies depending on frequency of use, device settings, and usage environment. Under the following conditions, the battery will drain more quickly.
      • Frequent handwriting.
      • Frequent highlighting.
      • Frequently searching for documents.
      • Displaying documents which contain large image files.
      • Using the Digital Paper while Wi-Fi is set to On or setting up the Wi-Fi connection to remain connected during sleep mode.
        • Selecting Wi-Fi Settings within Settings.
        • Then leaving the display on Saved Network List.
    • Using the Digital Paper while Bluetooth is set to On or setting up the Bluetooth connection to remain during sleep mode.
    • Avoid laying the stylus across the surface of the display: doing so can drain the battery at a high rate (five times).