Article ID : 00198517 / Last Modified : 11/29/2018

4K Video from a PS4 Pro Doesn't Pass Through a Soundbar to the TV

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Follow the instructions according to the symptom of your device. Check if your TV displays 4K video from the PlayStation® 4 Pro (PS4™ Pro) game console connected through the soundbar or home theater system after completing each step:

Video isn't in 4K resolution. 

Black screen or no display

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