Article ID : 00347581 / Last Modified : 03/11/2025Print

How to set up replacement OTC Self-fitting Hearing Aids

    Now that you've received your replacement hearing aids, it's time to set them up. The process differs from the original pair, so follow these steps carefully.

    Note: If you still have your original OTC hearing aids, make sure they are turned off to avoid interference when setting up the replacement hearing aids.

    • For the CRE-C10: Open the battery doors.
    • For the CRE-E10 and CRE-C20: Place the hearing aids in the charging case and wait until you see the LED light.

    Steps to set up the replacement hearing aids

    The steps will vary by model and sometimes by your phone type, so follow the instructions accordingly.