Article ID : 00029830 / Last Modified : 06/13/2014

Error: Error 400

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The error Error 400 may indicate memory failure. Remove any memory upgrades and return the computer to the original memory configuration before attempting the system recovery again.

NOTE: If the issue continues, service may be required.

For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.


For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.