The white and red charge and power lamps may blink at the same time to indicate that an internal error has occurred. If this occurs, turn the power off and on again.
If turning off and restarting the mobile projector does not resolve the issue, service may be required.
For all Sony products (EXCEPT VAIO computers): To send your product to a Sony facility to be repaired or to check the status of the a repair, visit our eService web site.
For VAIO Computer products: Please call 1-888-4SONYPC (476-6972) for service information for your product. To check the status of your VAIO product repair, have your phone number or Best Buy service number available and call 1-800-433-5778.