Article ID : 00199526 / Last Modified : 05/16/2019

Device Discovery Fails During Android TV Alexa Voice Control Setup

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Follow these instructions if you get a device discovery failure on your Amazon Alexa™-enabled devices during the setup of the TV Control Setup with Amazon Alexa app on your Android TV™ device:

  1. On your smartphone, open the Amazon Alexa app.
  2. Make sure that Sony's Android TV skill is enabled.
    1. On the Alexa app, select Skills.
    2. Select Sony's Android TV.
    3. Select Enable.
  3. Use the same Google™ account on your TV and the Amazon Alexa app.
  4. Say "Alexa, discover my devices" to allow Alexa to discover your devices.

*Google and Android TV are trademarks of Google LLC.