Connect the TV to the internet and troubleshoot problems
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
This article provides a list of popular solutions to assist you with connecting your TV to the internet or troubleshoot problems that may occur during or after the setup. We have more articles available on our site. If you can't find the information you are looking for on this page, try using keywords in the search bar of your product page.
Connect your TV to the internet
You can connect your TV to the internet using a wired or wireless connection. Follow the instructions according to your connection type.
Wireless connection:
- Android TV™ models
- Other TV models
- Using the WPS (Push Button) feature to connect to a wireless network
Wired connection:
Manual setup:
Troubleshoot your internet connection
Before you proceed, if you have an Android TV model, perform a power reset (restart) and check if it resolves the issue. If the issue still occurs, or if you don't have an Android TV, refer to the troubleshooting articles below.
The TV can't connect to the internet:
- Perform network diagnosis:
- Check troubleshooting for Error: 1107, 2123, 3218, 5010 or 7003 if you experience one of these errors during the network setup.
Internet connection drops out or loses connection:
Unable to watch internet streaming services:
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